HearLInk is the audiology CRM and practice management system packed with
time-saving features.
Define your own appointment types with custom colours, durations and assignability
Appointment confirmation emails and SMS messages are included as standard
Enable appointment reminder emails and SMS messages at no additional cost.
Specify appointment outcomes to gain immediate, at-a-glance visibility of clinic perfomance
Multi-clinic days? No problem. Alternating weekly schedules? We've got you covered. Define even the most complex staff working schedules in HearLink
Easily keep track of holidays and unavailability such as breaks, training, lunchtimes and meetings
Automatic calculation of required rooms & resources, preventing double bookings and conflicts
Visualise your daily appointments on a map with estimated driving time and travel distances
Make your calendar your own with clinic or clinician filters, view as a week or single day
HearLink's online booking widget is a neatly wrapped HTML component that can be installed in less than 30 seconds
Appointment types, clinics, schedules, holidays, meetings, resources, durations - we process all information critical to appointment availability to ensure smooth online booking
Dedicated landing pages are available, allowing you to add your own google tag to track analytics
Whenever, wherever you are, you can always quickly and easily find a patient by searching name, email, phone number or address
Immediate snapshot of the patient's information, surfacing key information such as recent activity, finances, clinical history and more
Audiogram visibility directly in HearLink, synced automatically from Noah
Full history of hearing aid and accessory assignment, easily keep track of serial number and warranty information
From invoices to images, store all patient documents directly in HearLink
With our form builder component you can design custom forms such as Wax removal consent or Patient questionnaires
Keep track of everything from clinical observations to admin details. Immediately highlight key information and quirks using alerts
Gain immediate access to the full patient history including appointments, hearing tests, orders, product, repairs, transactions and communictions
HearLink stores all Noah data centrally so it can be shared to clinicians on multiple devices
Hearing test data is automatically synced to HearLink, providing audiogram visibility without the need to open Noah
With Noah in standalone mode, you are free to conduct your appointments offline, HearLink's connector keeps track of the changes and synchronises once reconnected
Easily keep track of inventory across your business with real-time stock updates
Manage patient trials with confidence. Trial products stay visible and trackable in your stock system.
View all orders generated across the business, drill down into specific dates, statuses and clinics
Craft your invoice items from your hearing aid, accessory and service catalogue. Include audiology specific clinician and patient declarations with sign off by signature or print name
Branded invoice PDF generation with the option to send copies to patients via email
With our repairs module, on-going repairs are just a click away, giving you immediate visibility
Branded repair note generation with all the relevant details you need for send to a manufacturer.
Even when resolved, retain a full history of repairs, steps, notes and outcomes, all accessible through the patient's file
Gain access to a plethora of data options and filters to build the reports needed for your business
Quick insights into your business performance with reports such as conversion rate, cancellation and outcome reports
Gain instant understanding into the finances of your business
Using Tonee, HearLink's AI assistant you can quickly turn your prompts into queries on your database, quick identifying opportunities for marketing
Design your marketing messages with our template builder and delivery via SMS or email. Full insights into performance from delivery to appointment to order
Quick access to all charges, payments and refunds over a specified time period
Automatically sync invoices, statuses and payments to Xero. No need for double entry
Quickly setup reminders to contact patients about re-tests, phone calls or anything important to your business
Make HearLink your own by adding your brand logo and colours. Automatic application to all generated documents and invoices
Easily manage access to your system for clinicians or administration staff. No limits to staff members and you only pay for those assignable to appointments
Using permission groups, you define the roles within your business ensuring that each staff member only has the access they need
Add as many clinics or satellite locations as our need for your business
Options to have different logos, colours or company details across generated documentation and invoices
Complete control over the appointment types in your system, with advanced customisation options such as: Colour, duration, sales opportunity, outcomes, assignable users, confirmation and reminder messages
Keep track of your patient or appointment sources, bundle with reporting to gain incredible insights into your most effective campaigns
With our form builder component you can design forms for both internal and external use, forms can also be attached to appointment confirmation messages, making your clinic even more efficient
Save precious time with note snippets - simply type your trigger word to immediately paste in commonly used phrases or templates
You define the hearing aids, accessories and services you provide, no clutter from pre-configuration
Never miss a calibration date again, store all your audiometer information directly in HearLink
Avoid double bookings and equipment conflicts with resource management.
Define all the statuses for the patient journey through your clinic, providing the foundation for rapid identification and reporting.